Privacy Policy

Last Updated: January 2026

Easitune is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

Who We Are

Easitune is a trading name of Easipeasy Limited, registered in England and Wales. For privacy-related queries, contact us at hello@easitune.com.

What Data We Collect

Information You Provide

• Account details: Email address, password, name (when you create an account)
• Payment information: Processed securely by Stripe - we don't store your card details
• Song content: The details you provide to create songs (recipient names, occasions, messages, memories)
• Voice recordings: If you use voice cloning, we store your voice samples to create your clone
• Uploaded photos: If you create photo music videos or upload images for avatars

Information Collected Automatically

• Usage data: Pages visited, features used, time spent on site
• Device information: Browser type, operating system, screen size
• IP address: Used for security and approximate location for analytics

How We Use Your Data

We use your data to:

• Create and deliver your personalised songs
• Process payments and manage your account
• Provide customer support
• Improve our services and develop new features
• Send important service updates
• With your consent, send marketing communications

We do not:

• Sell your personal data to third parties
• Use your songs for marketing without explicit permission
• Share your voice clone data with anyone else

Third-Party Services

We use trusted third-party services to operate Easitune:

Each provider has their own privacy policy and processes data in accordance with applicable law.

Cookies

We use only essential cookies required to:

• Keep you logged into your account
• Process payments securely
• Remember your preferences during a session

We do not use tracking cookies or advertising cookies. Because we only use essential cookies, we don't require a cookie consent banner under UK/EU law.

Data Retention

We retain your data as follows:

• Account data: Until you delete your account
• Song data: Indefinitely while your account is active (so you can always access your songs)
• Voice clones: Until you delete them or close your account
• Payment records: 7 years (legal requirement for tax purposes)

When you delete your account, we remove your personal data within 30 days, except where we're legally required to retain it.

Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Object: Object to certain processing of your data
• Withdraw consent: Withdraw consent for marketing at any time

To exercise any of these rights, email us at hello@easitune.com. We'll respond within 30 days.

Children's Privacy

Easitune is available to users aged 13 and over. Users between 13 and 16 must have parental consent. We do not knowingly collect data from children under 13. If we discover we have collected data from a child under 13, we will delete it immediately.

Data Security

We take security seriously:

• All data transmitted via HTTPS encryption
• Passwords are hashed and never stored in plain text
• Payment data handled entirely by Stripe (PCI compliant)
• Regular security reviews of our systems
• Access to personal data restricted to essential personnel only

International Transfers

Some of our third-party providers operate outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the UK ICO.

Changes to This Policy

We may update this policy from time to time. We'll notify registered users of significant changes via email. The "Last Updated" date at the top shows when the policy was last revised.

Contact Us

For privacy-related questions or to exercise your rights:

Email: hello@easitune.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights have been violated: ico.org.uk

Easitune is a trading name of Easipeasy Limited.
Manchester, United Kingdom.